Virtual Queuing System
A Powerful Virtual Queuing System With Exceptional Value
Perfect for small businesses
You can work and easily manage the queue at the same time.
Instant notifications
Real-time updates on customers' phones.
Fewer missed appointments
Customers can get more time if they are late.
Learn customer behaviour
Advanced analytics.
Easy Queue Management
You can work while the app automates the waitlist for you. Customers register themselves, request extra time if they are running late, and when it is their turn, you can invite them in with one click.
Many Communication Methods
Keep your customers informed wherever they are. Our system uses SMS, WhatsApp, email, and a real-time web app to update customers on their place in line.
Web App
SMS
Push Notifications
Easy to Join
Customers can join the queue in the way that works best for them:
At a kiosk on-site
Clients without a phone can register themselves.
From their own device online
No need to download or install anything.
With staff members
Staff can add customers directly into the queue.
How It Works
The process is straightforward.
1
Customer Registration
Customers register easily online or in person.
2
Remote Notification
Customers receive notifications and can see and manage their spot in the queue with the web app.
3
Front Staff App
Front staff have access to a dedicated app enabling them to manage queues and attend to customers effectively.
4
Customers Are Invited
Customers are called when it is their turn, by staff at a service station or at the front desk.
Display Screen, Staff, or Phone
Customers are instantly notified the moment it's their turn.
On a display screen
Real-time updates for everyone waiting on-site.
Through staff members
Staff are informed of the next customer and can personally call or assist them.
On their device
Via SMS, WhatsApp, or email.
Built for multilingual service environments
QBright is designed for businesses and public services that serve customers in more than one language. We are based in Canada, so we have direct experience with bilingual systems and multilingual communities.
QBright is a good choice for multilingual countries and regions such as:
Canada
English, French, and other commonly spoken languages
Belgium
Dutch, French, and German
Switzerland
German, French, and Italian
Cameroon, Rwanda, and Mauritius
English and French
Advanced Analytics
Understand how your queue is performing with clear, easy-to-read reports.
Live queue data
See the current queue length, wait times, and how customers move through the line. Adjust staff before problems grow.
Service statistics
Track how long service takes, how many customers do not arrive, and your busiest hours.
Historical trends
View trends by day, week, or month. Use past data to plan for busy days.
Virtual Queuing for Small and Large Businesses
QBright is ideal for independent barber shops, restaurants, cafes, clinics, pharmacies, veterinarians, banks, government offices, car dealerships.
Clinics & Medical Offices
Barber Shops & Hair Salons
Veterinarians
Restaurants & Cafés
Nail Salons
Pharmacies
Government Offices
Banks & Financial Services
Car Dealerships
Need a sophisticated and exceptionally priced virtual queuing system for your business?
Your Data, Your Control
Business is competitive and your data is one of your greatest assets. That's why we make privacy a priority:
No third-party sharing
Your website traffic, customer data, and business data stay with you alone.
We are here for you alone
We're a small, independent company, unaffiliated with any other company.
Private infrastructure
All data is retained securely on our private servers.
You have full data ownership
You have full control over your information. Download or delete it anytime.
Prices
With any paid monthly subscription, you will receive SMS and WhatsApp credits each month.
Note: WhatsApp conversations can be completely free if initiated by the customer. Sending an initial greeting message is optional, but recommended, and requires credits (A generous amount included in monthly plans). Once a customer initiates the conversation, all messages are free for 24 hours.
Price
Free
No. of Customers
200
Price
$19.95
$40 per month
No. of Customers per Month
5,000
SMS/WhatsApp dollars included per month
$15.00
Up to 600 SMS and 2,940 WhatsApp messages*
Price
$39.95
$60 per month
No. of Customers per Month
10,000
SMS/WhatsApp dollars included per month
$30.00
Up to 1,200 SMS and 5,880 WhatsApp messages*
Price
$79.95
$120 per month
No. of Customers per Month
20,000
SMS/WhatsApp dollars included per month
$70.00
Up to 2,810 SMS and 13,720 WhatsApp messages*
* Message counts are estimates for USA and Canada based on current per-message rates. Rates vary by country; see the SMS & WhatsApp price list
for details.
Virtual Queuing for High-Traffic Places
Introducing the QCrowds App. Managing long outdoor lines has never been easier.
Our companion system, QCrowds, is built for high-traffic venues like:
Events & Festivals
Museums & Attractions
Amusement Parks & Ski Resorts
Nightclubs, Bars & More
With QCrowds:
Front staff can manage the line with just a tap.
Front staff can keep track of occupancy at the same time.
Try Us
Ready to streamline your queues? Discover a better way to manage queues while increasing customer satisfaction.
Join thousands of businesses that have transformed their customer experience with our virtual queuing system.